Disability

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BiG Storage recognises that people with disabilities face unique social, attitudinal and environmental barriers that can prevent them from taking opportunities, realising their full potential or being able to participate fully in society.

We are committed to making reasonable adjustments to our working practice, policies and premises to create a climate in which disabled people can access our services equally.

BiG Storage is committed to meeting its responsibilities under the Disability Discrimination Act (DDA).

Our Building

We have made a series of physical adjustments to our premises to ensure that it is accessible as possible to disabled people. In line with the DDA, these reasonable adjustments are ongoing and are reviewed on a twice yearly basis.

Examples of adjustments we’ve made include:

Work has began on an accessible entrance to the rear of the premises.

Ensured that all colour and contrast throughout the building have been made in line with recommendations made by “Colour, Contrast & Perception Guide” published by The University of Reading 1997.

Made certain that all documents are available in alternative formats upon request.

Ensured that all staff are trained and available to use the RNID’s TypeTalk service for textphone users.

Ensured that our website is accessible by maintaining ‘Bobby’ and W3C standards

Storage Unit Availability

Any person who is unable to access our first floor storage facilities will be given a ground floor alternative at the same price. When a specific sized unit on the ground floor is not available, we will upgrade to the next size up at no extra cost.